The Rebuild Of The Mobile App Through In-depth User Research
Client
Swedbank
Sector
FinTech
Solution
Mobile App Development
Deliverables
User Research
UX/UI for Android
App Development for iOS
Swedbank is a modern bank with firm roots in Swedish savings bank history. Swedbank is also the largest bank in the Baltics, serving over 3 million private and business customers.
What challenge did Swedbank face?
Swedbank was faced with increasing competition by FinTech disruption. Digitization being an important part of their strategy – they were looking for help to rebuild their mobile apps.
What was the solution?
Mooncascade helped Swedbank rebuild its mobile app through in-depth user research and implementation of its key findings. We designed and developed the architecture and features for Swedbank’s native iOS app and the UX/UI for their native Android app.
Partnership value
Swedbank’s new mobile app offers a world-class user experience and functionality, which has helped strengthen its position as a market leader and stay ahead of the competition. For instance, the app made contactless payments possible before Apple Pay and Android Pay were available in the Baltics. We also included biometric identification methods for a smooth user experience.
Mooncascade’s highly professional team of UX and iOS experts helped Swedbank through a challenging journey of mobile application redesign. They supported us from concept ideation up until successful MVP implementation stages. A truly agile and extremely flexible customer-centric team.
Nadia Mihnjan, Mobile Team Manager, Digital Banking
Learn more about Swedbank
