From Vision to App Store: Collaborative Success in Banking Apps

Client

  • LHV Bank

Sector

  • Banking

Solution

  • Mobile App Development

Deliverables

  • Native apps

  • Quality Assurance

  • Product management

LHV Bank, part of LHV Group - the largest domestic financial group and capital provider in Estonia, extends the group's reach beyond its home market. The UK subsidiary primarily focuses on financial technology and innovation, catering to clients in the fast-evolving FinTech sector. LHV Bank has established itself as a reliable partner for payment service providers, FinTech companies, and other financial institutions, leveraging its expertise in banking and regulatory compliance.


What challenges did they face?

LHV Bank faced significant challenges entering the highly competitive UK retail market, where earning customer trust and meeting high expectations were critical to success. To establish a strong foothold, LHV sought to develop native apps tailored to the UK market, focusing on payments, savings deposits, and seamless digital onboarding for private clients. These apps were designed not only as essential tools for user convenience but also as a cornerstone for building brand recognition and trust in a new market. LHV partnered with Mooncascade to accelerate the app development process and support local recruitment efforts. By leveraging Mooncascade’s expertise and seamless transition strategies, LHV delivered a high-performing, localized solution that aligns with their broader goal of strengthening brand presence and enabling long-term growth in the UK banking sector.

What was the solution?

LHV Bank partnered with Mooncascade to develop native mobile apps for Current and Savings Accounts, focusing on exceptional user experience (UX) and robust security. The app emphasizes a minimalist design and user-centric approach, aiming to streamline the onboarding process with a frictionless, efficient experience that minimizes dropouts while positioning LHV as the ideal platform for saving, growing, and investing money.

For the native Android and iOS apps, Mooncascade’s app engineers also developed a BFF (Back-End for Front-End) layer, a crucial component in solutions involving multiple APIs. This additional layer streamlined communication between the front-end apps along with various back-end services, reducing complexity and improving app performance.

The development of LHV Bank’s native mobile apps was a result of a close and seamless collaboration between Mooncascade and LHV. The teams worked as a unified entity for an entire year, overcoming challenges together and aligning their efforts to achieve a shared vision. This partnership was characterized by constant communication, mutual trust, and joint problem-solving, ensuring that every aspect of the app reflected LHV’s strategic goals and Mooncascade’s technical expertise. By combining their strengths, the team successfully delivered high-quality, native apps designed to meet the needs of LHV’s customers and align with its strategic goals.

Partnership value

The partnership with Mooncascade brought significant value to LHV by enabling the successful delivery of high-quality, native mobile apps within a tight timeframe. Mooncascade’s deep expertise in mobile app development and agile methodologies enabled LHV to accelerate the project, adapt to changing needs, and maintain a strong focus on user experience, security, and performance

Mooncascade provided technical expertise and leadership, ensuring the project was structured to enable LHV’s internal team to seamlessly take over its future development and maintenance. Additionally, Mooncascade supported LHV’s hiring process, assisting in identifying and onboarding skilled professionals who could carry the project forward internally. This collaboration reflected a shared vision and mutual dedication, with Mooncascade’s technical expertise complementing LHV’s strategic leadership.

Mooncascade were instrumental in delivering our new mobile banking apps for the UK market. They quickly mobilised a skilled team, providing invaluable expertise in architecture and product development. Their collaborative approach made them feel like an extension of our team, and their support in transitioning to an internal mobile capability set us up for long-term success. This partnership was key to aligning our strategic vision with exceptional technical execution.

Giorgos Ampavis, CTPO, LHV Bank

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